Company Details

Last updated: 24 July 2026

This page provides the legal and business information for Boiler Lines.

Legal Company Information

Legal company name: DYS FORTEX LTD
Trading name: Boiler Lines
Company number: 15246219
Company type: Private Limited Company
Date of incorporation: 30 October 2023
Country of registration: England and Wales

Registered Office

DYS FORTEX LTD
C/O Elstree Consultants Ltd
4 Imperial Place
Maxwell Road
Borehamwood
England
WD6 1JN

The registered office is used for official company correspondence.

Please do not send or return products to this address unless Boiler Lines has provided prior written authorisation.

Website and Contact Information

Website: boilerlines.co.uk
Email: info@boilerlines.co.uk

Customer enquiries relating to products, orders, deliveries, returns, refunds, complaints and privacy matters should be sent to the email address above.

Business Activities

Boiler Lines is an online retailer of boilers, heating controls and related heating products.

Our product range may include:

• Combi boilers;

• System boilers;

• Regular and heat-only boilers;

• Storage combi boilers;

• Boiler flues;

• System filters;

• Thermostats;

• Heating controls;

• Boiler accessories;

• Related heating products.

Product availability may vary.

Installation Services

Boiler Lines supplies products only.

Boiler Lines does not provide installation, commissioning, servicing, repair or removal services.

Customers are responsible for arranging installation through an appropriately qualified professional.

Gas appliances must be installed and commissioned by a suitably qualified Gas Safe registered engineer where required by law.

Delivery

Boiler Lines delivers eligible orders within the postcode areas that we serve.

Deliveries may be completed using Boiler Lines vehicles and delivery personnel.

Delivery availability, charges and applicable restrictions will be confirmed during checkout or provided in our Delivery Information.

Payment Methods

Available payment methods may include:

• Shopify Payments;

• Klarna;

• Supported debit and credit cards;

• Other payment methods displayed at checkout.

The availability of a payment method may depend on the order value, delivery address and the relevant payment provider’s eligibility requirements.

Manufacturer Warranties

Boiler Lines does not provide its own commercial product warranty unless expressly stated otherwise.

Products may include warranties provided and administered directly by their manufacturers.

Warranty duration and eligibility conditions vary according to the manufacturer, product and model.

Manufacturer warranties are provided in addition to and do not replace customers’ statutory rights against Boiler Lines as the retailer.

Customer Support

Customers may contact Boiler Lines for assistance with:

• Product enquiries;

• Existing orders;

• Delivery information;

• Cancellations;

• Returns and refunds;

• Damaged deliveries;

• Incorrectly supplied products;

• Faulty-product enquiries;

• Manufacturer warranty information;

• Complaints;

• Privacy and cookie enquiries;

• Accessibility support.

Email: info@boilerlines.co.uk

Returns

Products must not be returned without prior written authorisation.

The registered office shown on this page is not automatically an approved returns address.

Customers wishing to return a product should first contact:

info@boilerlines.co.uk

Approved collection or return instructions will be provided after the request has been reviewed.

Legal and Customer Policies

Further information is available in our:

• Terms and Conditions;

• Returns, Refunds and Cancellation Policy;

• Delivery Information;

• Warranty Information;

• Privacy Policy;

• Cookie Policy;

• Cookie Preferences;

• Complaints Procedure;

• Accessibility Statement.

Company Contact

DYS FORTEX LTD trading as Boiler Lines

Company number: 15246219
Registered in: England and Wales
Registered office: C/O Elstree Consultants Ltd, 4 Imperial Place, Maxwell Road, Borehamwood, England, WD6 1JN
Website: boilerlines.co.uk
Email: info@boilerlines.co.uk